Get in Touch With Us

We welcome questions, feedback, and general enquiries from anyone who visits our site. Whether you have spotted something that needs updating, want to share your experience, or simply need a bit of guidance on navigating our content, we are here to help.

How to Reach Us

The quickest way to get a response is by sending an email directly to our editorial team. We aim to reply to every message within two working days, though most enquiries are answered sooner than that.

Send your message to: info@smart-group.co.uk

Please include a clear subject line so we can direct your message to the right person straight away. Vague subject lines can slow things down, so a short description of your query goes a long way.

What You Can Contact Us About

We handle a wide range of enquiries. Here are some of the most common reasons people get in touch:

Content corrections — If you believe a figure, fact, or piece of information on our site is out of date or inaccurate, please let us know. We take accuracy seriously and will review your concern promptly.
Editorial suggestions — Have a topic you think we should cover? We genuinely consider reader suggestions when planning new content.
Responsible gambling concerns — If you or someone you know needs support, please mention this in your message and we will point you toward appropriate resources as quickly as possible.
Partnership and advertising enquiries — We review commercial proposals on a case-by-case basis. Please outline your proposal clearly in your initial email.
General feedback — Positive or constructive, we read it all. Your input helps us improve.

A Few Things to Keep in Mind

We are an editorial team, not a customer support desk for any third-party service. If you have an account issue with an external platform, you will need to contact that platform directly — we are unable to intervene on your behalf.

We also cannot provide personalised financial or legal advice. Our content is informational and intended for a general adult audience.

Response Times

Our team operates Monday to Friday. Emails sent over the weekend will be picked up at the start of the following working week. We do not operate a live chat service at this time.

Thank you for taking the time to reach out. Every message is read, and we do our best to make sure no reasonable enquiry goes unanswered.